i have been 5 days in Pearl Rotana, and I felt I was at home, because the kindness of all staff, starting in the check in and finishing in any of its restaurants. It's worth to be there and it will be my first choice when I will be back to Abu Dhabi
Reviewed by Juanantonior a TripAdvisor traveler Spain 27th November 2023
"Excellent Service and Rooms"
I want to thanks all people working in this hotel , special thanks for Mr Mohab and Mr.Diaa in the reception for the helpful and the excellent way they acting with guest , I am really so happy and will come again .....
Reviewed by Alimorsi a TripAdvisor traveler 17th September 2023
"Excellent staff great location"
From the moment we arrived for check-in, we received excellent service from the staff. Shout out to Mateo and Rhoderick for their cheerful enthusiasm in welcoming us. They were very helpful in answering our inquiries and gave us lots of tips on how to go around the area. The hotel itself is nicely located next to the ADNEC where the conference I am attending is held. The room is spacious and offers an excellent view of the area.
Reviewed by JVYap a TripAdvisor traveler 19th July 2023
"Best value for price hotel in Abu Dhabi"
The room is clean and comfortable and the staff are very kind and friendly!
It has Starbucks and a big supermarket within a waling distance which is very convenient! This is the hotel with the best value for price in Abu Dhabi and I always come back whenenver come to town!!
Reviewed by JaySHL a TripAdvisor traveler 16th July 2023
I stayed in this hotel for about two and a half months . I loved my time here . Everyone was super nice and super helpful all the time . Most of my dealings with the front desk was with Mateo ; who was always smiling and up to help with everything she could , but I also dealt with Faith , Elena , Mohammed , Deyaa , Omnia , Mousa , and the rest of the team , and I appreciate them all . My only complaint was that the laundry service wasn’t the most organised and I’ve had multiple cases where I had to phone them and tell them every single detail about my stuff so they can find them , so it really needs to improve .
Reviewed by Bader_Ibraheem a TripAdvisor traveler United Arab Emirates 16th July 2023
Thank you all Rotana pearl team for your job dedication and being professional
A special big Thank you To Mosa , Faith and Mateo at the reception for their warm welcome and genuine smile professionally taking care of their guests needs
Reviewed by Wex a TripAdvisor traveler Egypt 4th May 2023
Had a pleasant stay with them and I really enjoyed the room and amenities. Everything was working well from the AC, the hot water, as well as the interiors and beddings were very comfortable. The breakfast was also good with lots of options to choose from. The staff were very helpful and accommodating even if things are busy. Would like to commend Mateo and Mukhammad from the Front Office for a smooth check-in experience.
Reviewed by GrandTour a TripAdvisor traveler 9th March 2023
"Good service also after stay"
I stayed a pleasant couple of days. Service was good, hotel is nice. What I really like is that they send my invoice 1 month later after my request. Very good to experience and worth a good recommendation.
Reviewed by Pablo_NL_Utrecht a TripAdvisor traveler 27th February 2023
"Excellent location spacious comfortable"
The hotel is extremely well located for those attending a venue. You just have to cross the road to reach the entrance of IDEX. Rooms are spacious and very comfortable, the WiFi works very well and the Italian restaurant is excellent
Reviewed by Offsetlinks a TripAdvisor traveler France 25th February 2023
"Excellent service and staff"
I had an awesome stay at this hotel. The room is spacious and clean. The location is great as it’s just across Adnec. Thanks to Mateo for being so helpful and professional. Thanks to Mousa for being so accommodating as well. Will definitely recommend this hotel.
Reviewed by Traycie M a TripAdvisor traveler 19th February 2023
YAN (Families) China 29th March 2020. Source: Ctrip
أفضل فندق Good: تعاون الموظفين قمة في الأخلاق والتعامل
Bad: لا شئ
سيف United Arab Emirates 27th March 2020. Source: Booking.com
Awesome Good: الفندق جميل
محمد Oman 19th March 2020. Source: Booking.com
Exceptional Good: Clean
Mohsen Saudi Arabia 17th March 2020. Source: Booking.com
Good Good: المسبح والفطور رائع والموظفين يدخلون القلب بسرعه
ظبية United Arab Emirates 15th March 2020. Source: Booking.com
Yazan Aburajab 14th March 2020. Source: Google
Good Good: the place and the stuff
Bad: the bed was bad and the pillows
Mohammad Kuwait 12th March 2020. Source: Booking.com
Good Good: الموقع النظافه
Bad: الشبابيك بوقت الهواء لها صوت مخيف
Houssain Kuwait 12th March 2020. Source: Booking.com
Exceptional Good: The location
Eiman United Arab Emirates 12th March 2020. Source: Booking.com
Place was nice and clean apart from the issues with room reservation Good: Cleanliness and breakfast were very good
Bad: Reserved 3 king bed classic rooms through booking.com. However, at the facility, they offered 3 double bed bedrooms citing that king bed classic rooms are finished.
Prasanna Sri Lanka 12th March 2020. Source: Booking.com
اشكر جميع طاقم العمل Good: اشكر الشخص الموجود في الاستقبال لاخ موسى في قمت الأخلاق واللباقه وترحيب جدا ممتاز والمكان جدا نظيف ومريح انصح الجميع بتعامل مع الأخ موسى لانه فنان الصراحه
Fatima United Arab Emirates 12th March 2020. Source: Booking.com
Very Good Good: Close to my work
Bad: Not sonclean room with dust
Faieza United Arab Emirates 10th March 2020. Source: Booking.com
ممتاز وهاديء وراقي واطلاله جميله
Mahmood M 10th March 2020. Source: Google
فندق رائع Good: سرعة تسجيل الدخول .. الاسعار المناسبة .. الموقع المميز للفندق .. نظافة المكان .. خدمة الغرف سريعة و ممتازة ..
Bad: لا شي
عدنان United Arab Emirates 10th March 2020. Source: Booking.com
ممتاز جدا Good: كل شي ممتاز
Bad: كل شي ممتاز
Ahmed United Arab Emirates 9th March 2020. Source: Booking.com